RETAIL & PACKAGING ASSOCIATE

Job Description

Part-Time | Year-Round | $19–$21/hour based on experience

Chocolate, people & a little bit of magic.

Le Chocolatier is a Canadian-owned chocolate company in Canmore, Alberta. We make our chocolates right here in Canmore and welcome visitors from around the world into our shop.

We’re looking for a Retail & Packaging Associate to join our team.

This is a hands-on role combining chocolate packaging, order preparation, retail and customer service. You’ll work closely with our chocolate production and operations teams to ensure our chocolates are beautifully prepared, accurately packaged and ready for our customers.

If you’re someone who takes pride in your work, loves working with people, enjoys being busy and likes the idea of working around chocolate every day, we’d love to hear from you.

WHAT YOU’LL DO
🍫 Chocolate Packaging & Preparation
Package and label chocolates for retail, wholesale and corporate orders
Prepare chocolate bars, boxes, gift sets and seasonal collections
Ensure products are packaged beautifully and consistently
Check labels, dates, quantities and product presentation
Maintain organized finished-product inventory
Rotate products appropriately
Prepare large-volume Christmas and corporate orders
Assemble boxes, packaging and gift orders
Help keep the packaging and fulfillment areas clean and organized

📦 Order Fulfillment
Pick and pack online orders accurately
Prepare wholesale, hotel, Airbnb and corporate orders
Prepare orders for shipping and local delivery
Ensure orders are complete, carefully packed and presented to Le Chocolatier standards
Assist with larger seasonal fulfillment projects

🛍️ Retail & Customer Experience
Welcome customers and provide warm, knowledgeable service
Help customers choose chocolates, gifts and products
Learn about our chocolates and confidently share that knowledge with customers
Assist with chocolate tastings and visitor experiences
Operate the POS and process transactions accurately
Restock and merchandise the retail space
Keep the shop clean, organized and inviting
Help create the kind of memorable visitor experience that makes people want to come back

🧹 General Shop Support
Assist with opening and closing procedures
Restock retail and operational supplies
Maintain cleanliness and organization throughout the shop
Support the team wherever needed during busy periods
Follow food safety, sanitation and company procedures
WHO WE’RE LOOKING FOR

We’re looking for someone who is reliable, hardworking, detail-oriented and genuinely enjoys being part of a team.

You should be:
Friendly and confident with customers
Reliable and punctual
Highly attentive to detail
Organized and able to stay focused when things get busy
Comfortable working at a quick pace without sacrificing quality
Comfortable with repetitive, hands-on work such as packaging and order preparation
Comfortable standing and working on your feet for extended periods
Able to lift and move boxes and supplies
Curious and willing to learn about chocolate and our products
Able to work independently once trained
Someone who notices what needs doing and takes initiative
Proud of your work and care about presentation
A positive team member who communicates well
Interested in becoming a valued, long-term member of our team

THIS ISN’T JUST A PACKAGING JOB

You’ll be doing much more than putting chocolates into boxes.

You’ll learn about our products, our production process, our customers and the business behind the chocolate.

One day you might be helping a visitor choose chocolates to take home or acting as a local ambassador and sharing helpful hiking tips or recommendations. The next, you’ll be preparing a high end corporate order, packaging chocolates for Christmas or helping get online orders out the door.

No two days are quite the same.

You don’t need to know everything about chocolate when you start — we’ll teach you.

What matters most is that you’re reliable, curious, hardworking and care about doing things well.

We’re looking for someone who wants to contribute, learn and grow with us, not simply clock in and out.

HOURS

This is a year-round part-time position, approximately 15–25 hours per week.

Additional hours will be available during our busiest periods, particularly November and December.

Availability for weekends during Christmas season is an asset.

We are looking for someone who is interested in continuing with us beyond the Christmas season.

LOCATION

Le Chocolatier
#121, 701 Benchlands Trail
Canmore, Alberta

HOW TO APPLY

Please submit your resume along with a short note telling us why you’d like to work with Le Chocolatier and what you think you would bring to our team.

We are looking for the right person, not simply someone to fill a position.

In-person applications are welcome.

We look forward to meeting you!