Sales Associate
Job Overview
-
Date PostedNovember 6, 2026
-
Location
-
Wage/Salary$21.40 / hour
-
Contact NameSterling
-
Open Positions2
-
Staff AccommodationNo
-
Wage DetailsDOE
-
Position DurationPermanent
-
Position TypeFull-Time, Part-Time
-
More Ways to ApplyIn-Person, Email, Phone
-
(More Ways to Apply) Emailservice@vertical-addiction.com
-
(More Ways to Apply) Phone403-609-8226
Job Description
Love the outdoors and enjoy talking gear with people? You might fit right in.
Vertical Addiction is an independent outdoor shop in Canmore, and we’re looking for an outdoor enthusiast to join our team as a Sales Associate.
Our job isn’t simply to sell gear. It’s to listen to our customers, understand what they’re planning to do, and help them find the equipment and apparel that actually make sense for their needs.
We’re a small team, so everyone pitches in. We work hard, share what we know, ask questions when we don’t, and try not to take ourselves too seriously. We’re looking for someone who brings that same attitude to work.
What you’ll do:
– Welcome customers and help them find the right gear and apparel for their needs.
– Provide friendly, knowledgeable and honest customer service.
– Prioritize checkout to keep service quick and attentive.
– Answer customer phone calls.
– Help with online orders and receiving when needed.
– Learn about the products we carry and share that knowledge with customers and coworkers.
– Pitch in wherever needed — we’re a small team.
If you enjoy helping people, like learning about gear, and want to work somewhere where talking about yesterday’s climb or tomorrow’s ski day is considered perfectly normal, we’d love to hear from you.
Start Date
Where to Apply In-Person
Job Requirements
- Friendly, approachable and reliable.
- Comfortable talking with customers and asking questions to understand what they need.
- Some customer service or retail experience.
- Curious and willing to keep learning about outdoor gear and apparel.
- Someone who genuinely enjoys the outdoors and likes sharing that enthusiasm with others.
- Knowledge or experience in climbing, hiking, skiing or other mountain sports is an asset, but you don't need to know everything — being willing to learn matters.
- A second language is a bonus.
Perks & Benefits
- Ongoing product and technical training.
- Employee discounts on gear and apparel.
- Access to pro deals with our suppliers.
- Subsidized ski season pass for eligible employees.
- A small, friendly team of people who love the outdoors.
- And, of course, the occasional shift with Chester, the shop dog.
English Fluency
Workplace Address
Photos
