Lodge Managing Supervisor

Job Description

Three Peaks Banff is a large historic property, nestled minutes away from downtown Banff. Our unique and spacious Lodge has been newly renovated and is the perfect location for families, teams, or groups. We are currently looking to fill the Managing Supervisor position, which oversees the daily operations of the Lodge.

company operating name: Three Peaks Banff

business address: 137 Muskrat Street, Banff, AB, T1L 1B1

title of the position: Lodge Managing Supervisor (NOC 62022)

vacancies: 1

job duties:
• Oversight of the daily operations of the Lodge
• Managing check-ins and check-outs at the Lodge and being on call for customer service
• Coordinate, assign, and review the work of the Lodge’s employees
• Establish work schedules and daily procedures
• Resolve work-related problems and ensure guest satisfaction
• Prepare and submit progress and other reports
• Hire and train staff in job duties, safety procedures, and policies
• Order supplies and materials
• Ensure proper operation of reservation systems and equipment
• Arrange for maintenance and major repair work
• May perform the same duties as workers supervised

ability to supervise: 1-2 people

terms of employment: permanent full-time; 40 hours per week

language of work: English

wage: salary of $1,000 per week ($25 per hour – based on the average of 40h per week)

start date: as soon as possible

employment conditions: morning, day, evening, weekend
• the hours will vary depending on operational needs and the occupancy schedule of the Lodge
• weekend and evening availability is required

benefits offered: free-of-charge, on-site accommodation provided by the Employer: air-conditioned one-bedroom suite, full kitchen with dishwasher, private bathroom, and office area.

location of work: 137 Muskrat Street, Banff, AB, T1L 1B1

skills requirements:
• education: no educational requirement
• work experience: 2-3 years of relevant experience in Accommodation/Hospitality Industry, including housekeeping experience and staff supervision
• personal suitability: team player, customer focus, effective interpersonal skills, excellent oral communication, attention to detail, excellent customer service, problem-solving.
• other: experience using online reservation platforms such as WebRez, Airbnb, VRBO, QuickBooks and Microsoft Word

contact information / how to apply:
• E-mail address: threepeaks.apply@gmail.com

*Applications will only be accepted via the above e-mail address. Only candidates selected for the interview will be contacted. Thank you for your interest in working with us!
*The Employer will first consider Canadian Citizens, Permanent Residents, and applicants who are already in Canada under open work permits.