Climbing Technician
Job Overview
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Date PostedMay 9, 2025
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Location
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Wage/Salary$26.23 - $27.77 / hour
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Contact NameHr@canmore.ca
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Open Positions1
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Staff AccommodationNo
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Position DurationPermanent
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Position TypeFull-Time
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(More Ways to Apply) Link to Websitehttps://jobs.dayforcehcm.com/en-US/canmore/CANDIDATEPORTAL/jobs/4020
Job Description
Why work for the Town of Canmore? Our team is professional, fun, dedicated and passionate about climbing, the community, and the endless opportunities for play in our magnificent Rocky Mountain environment. Our climbing gym technicians enrich the community as part of an energetic, diverse and dedicated climbing team committed to promoting the sport and culture of climbing in our community.
Position Overview: Reporting to the Climbing Gym Supervisor, the Climbing Technician’s main responsibility is to provide outstanding customer service by ensuring that customers are comfortable, energized, and engaged within the Climbing Gym at Elevation Place. As part of the Town of Canmore’s Recreation department, this position contributes to the ongoing success of the Climbing Gym by welcoming customers, providing Climbing Gym orientations, issuing rental equipment, setting up new clients, running belay tests, performing basic maintenance tasks, delivering programing, mentoring other instructors, and overseeing the climbing gym floor operations. This role supports the business unit with basic administrative functions and projects, as well as contributes to operational planning for the Climbing Gym. Being able to see what needs to be done and organize small groups of co-workers to accomplish tasks are important for success in this role. As a full-time climbing staff, you will be the face of the climbing gym and will take a leadership role in the facility. As an instructor, you will deliver outstanding climbing programs for adults and children, while mentoring other instructors and contributing to program planning.
This job is perfect for someone who is looking to expand their career in the climbing industry and branch out into both leadership and administrative functions. You are a friendly, confident team player who thrives on learning new things, demonstrates leadership and above all, loves climbing and wants to develop that love in others. You can prioritize work under pressure, multi-task, and possess strong leadership, administrative, and communication skills. You have 1-2 years of previous experience in a climbing gym environment, the ability to route set. Significant recreational and professional climbing experience will help you to be successful in this role.
Closing Date for Applications: This posting will remain open until June 1st, 2025.
Job Requirements
Core Accountabilities:
• Is knowledgeable of recreational climbing best practices and techniques
• Remains current with industry standards and evolution of safety techniques
• Respects customers’ confidentiality and adheres to all relevant industry regulations, acts, and guidelines
• Manages records in keeping with Town of Canmore policies and procedures
• Ensures the health and safety of co-workers, customers, and volunteers
• Is generally knowledgeable about all Town of Canmore services
• Proficiently and efficiently use computer operating systems, software, and applications such as MS Office, Intelligenz, Dayforce
• Follows established standard operating procedures for safety and customer service
• Seeks out and participates in formal training to enhance workplace skills related to climbing, instructing, recreation and administration
Education & Certifications
• Standard First Aid/CPR/AED – required
• Association of Canadian Mountain Guides (ACMG) Climbing Gym Instructor (level 1, 2, or 3) – required
• Other ACMG Climbing Stream Certification(s) – asset
• Other work at height certification – asset
• Able to supply a drivers abstract, class 5 driver’s license – asset
Abilities and Experience
• Able to prioritize and work under pressure – required
• Strong administrative, leadership, organizational, and communication skills – required
• Previous work experience in a climbing gym environment – required
• Working knowledge in Microsoft Office – required
• Working knowledge in Intelligenz and Dayforce – preferred
• Comfortable managing large groups, including children – required
• Proven commitment to safety and willingness to abide by all safety procedures and protocols – required
• Route setting experience – preferred
• Significant recreational climbing experience – required
• RCMP criminal record check with a vulnerable population clearance
Work Schedule: This is a full-time (40-hour a week) position requiring both weekend and evening availability.
How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) and click the “Apply Now” button below. To help us learn more about you, in your cover letter please clearly detail the following:
1. Why you want to work with us in this position.
2. What skills, experience, and (most importantly) attitude you will bring to enhance the team and enrich our community
Perks & Benefits
Salary & Benefits
• Pay Range- $26.23 to $27.77 per hour to start. Compensation will be calculated based on the successful candidate’s related work experience and education.
• Competitive benefits package, & health spending account
• Generous RRSP matching plan
• Personal development & learning opportunities
• Positive work culture
• Work-Life Balance
