Fine Dining Server
Job Overview
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Date PostedMay 1, 2025
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Location
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Wage/Salary$17 / hour
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Contact NameNatalie Sullivan
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Open Positions1
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Staff AccommodationYes
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Staff Accommodation Link
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Position DurationPermanent
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Position TypeFull-Time
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More Ways to ApplyEmail
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(More Ways to Apply) Link to Websitehttps://www.springcreekcanmore.ca/careers-and-employment/
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(More Ways to Apply) Emailhr@malcolmhotel.ca
Job Description
The fine dining server/sommelier is responsible for making food and beverage recommendations, wine pairing suggestions, taking orders, and serving food and beverages to customers of the Stirling Dining Room & Lounge. They ensure customers’ needs have been met and handle any issues that may arise during their dining experience.
DUTIES
The duties of this position include, but are not limited to:
– Learn the menu offerings thoroughly, including ingredients, preparation techniques, and available substitutions, allergies.
– Make menu and beverage recommendations, take orders, and serve food and beverages to customers.
– Work with Chef to create wine pairings.
– Follow up with customers to ensure all their needs have been met during their dining experience.
– Manage customers’ concerns and issues in a respectful and timely manner.
– Ensure all food handling safety standards are met.
– Coordinate with the banquets team for all wine transfers.
– Accept payments and provide appropriate change where required.
– Ensure end of day cash-outs are accurate.
– Order wines to maintain par levels and ensure stocked cellar.
– Conduct monthly wine inventory.
– Maintain service areas in a clean and orderly condition (cleaning, restocking, counting inventory, and removing garbage).
Job Requirements
The ideal candidate will hold a WSET Level 3 certificate, a ProServe certificate and have at least 2-years experience as a fine dining server with extensive wine knowledge.
The fine dining server/sommelier must be able to work on their feet for long periods of time and be able to carry up to 20kg. Excellent communication and customer service skills, along with a pleasant manner is essential when dealing with customers’ issues or concerns.
The successful candidate must be willing and able to work a mix of day, evening, and weekend shifts, depending upon the schedule.
Perks & Benefits
A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.
Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.
On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.
