Lodge Guest Services
Job Overview
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Date PostedFebruary 14, 2025
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Location
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Wage/Salary$20 - $24 / hour
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Contact NameJames
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Open Positions2
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Staff AccommodationNo
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Position DurationPermanent, Seasonal
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Position TypeFull-Time, Part-Time
Job Description
Front Desk Service Superstar
Location: Storm Mountain Lodge, Banff National Park, Alberta
Wage: $20–$24 per hour (based on experience)
Job Types:
Full-time (with subsidized staff accommodation)
Part-time (no accommodation)
Start Date: Immediate openings and May 15 hires
Join the Team at Storm Mountain Lodge
Storm Mountain Lodge is looking for a Front Desk Service Superstar to provide exceptional guest experiences in a unique mountain setting. If you thrive in hospitality and enjoy working in a dynamic, team-oriented environment, we want to hear from you.
Responsibilities
Welcome guests with warmth and professionalism, ensuring a seamless check-in and check-out process
Handle reservations and inquiries with accuracy and efficiency
Assist guests with information about the lodge and surrounding area
Coordinate with other departments to provide outstanding service
Maintain a well-organized and efficient front desk operation
Start Date
Job Requirements
Qualifications
Strong interpersonal and communication skills
A customer-focused mindset with a passion for hospitality
Ability to multitask and stay organized in a fast-paced environment
Previous hospitality experience is an asset but not required
Comfortable using reservation systems and handling administrative tasks
Perks & Benefits
What We Offer
Competitive wage of $20–$24 per hour, based on experience
Staff housing available for full-time employees at $20 per day (private accommodation)
Complimentary meals provided on and off shift, valued at $6,500 annually
Comprehensive health and dental benefits after three months for full-time staff
Opportunities for career growth and development
A welcoming team environment with regular staff events
The chance to live and work in the stunning Banff National Park, with outdoor activities right at your doorstep
English Fluency
Workplace Address
Photos
