Customer Service / Dispatcher
Job Overview
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Date PostedMay 1, 2025
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Location
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Wage/Salary$18 / hour
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Contact NameKathy Braaksma
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Open Positions1
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Staff AccommodationNo
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Wage DetailsPlus Commission
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Position DurationPermanent
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Position TypeFull-Time
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More Ways to ApplyEmail, Phone
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(More Ways to Apply) Emailinfo@patagoniachauffeur.ca
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(More Ways to Apply) Phone4038757875
Job Description
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will excel in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills, a customer-focused attitude, and the ability to handle inquiries effectively. Bilingual or multilingual candidates are highly encouraged to apply, as we value diverse communication skills.
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services, addressing any questions or concerns.
Assist customers with order placement, modifications, and cancellations.
Utilize effective phone etiquette to create a positive customer experience.
Perform data entry tasks accurately to maintain up-to-date customer records.
Collaborate with team members to resolve complex issues and enhance overall service quality.
Maintain knowledge of current promotions, products, and services to provide informed assistance.
Qualifications
Previous experience in customer service is preferred.
Strong communication skills in English; proficiency in other languages is a plus.
Ability to communicate clearly and effectively with customers from diverse backgrounds.
Familiarity with data entry processes and basic computer skills.
Demonstrated ability to handle challenging situations with patience and professionalism.
A proactive approach to problem-solving and a willingness to learn new skills.
Excellent phone etiquette and interpersonal skills.
Join our team as a Customer Service Representative and contribute to creating outstanding experiences for our customers!
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 16 – 30 per week
Job Requirements
Day shift
Evening shift
Every Weekend
On call
Overtime
Perks & Benefits
Bonus pay
Retention bonus
Benefits
Casual dress
Company events
On-site parking
