Store Manager
Job Overview
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Date PostedOctober 8, 2024
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Location
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Wage/Salary$22 / hour
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Number of Positions1
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Staff AccommodationYes
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Wage DetailsNegotiable
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Position DurationPermanent, Temporary
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Position TypeFull-Time
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Secondary Ways to ApplyIn-Person
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(Secondary Ways to Apply) Link to WebsiteJolene's Tea House store
Job Description
Jolene’s Tea House on Bear Street is seeking an intelligent, warm, and dynamic team leader. For nearly 20 years, we’ve been hand-blending tea right here in Banff. Our charming location, the historic log cabin, is nestled in the vibrant heart of Bear Street. We take pride in welcoming visitors from around the globe and providing them with exceptional customer service. Our team is dedicated to sharing the joy of tea, creating memorable experiences, and embracing the beauty of mountain life!
If you have experience in a manager role and a mindset that matches our brand philosophy then we want to hear from you!
Our retail manager brings the team together by maintaining organization and ensuring smooth operations both on the floor and behind the scenes.
What you’ll do:
Manage daily operational requirements with your team
Manage customer requests and all email communications
Manage daily cash and financial reporting
Initiate new brick-and-mortar marketing strategies
set sales goals and report
Recruit and train all new employees
Lead by example and promote optimum staff performance
Maintain weekly inventory levels
Manage ordering
Formulate pricing under existing policies, enter new products
Merchandising and fresh seasonal displays
Maintain a safe and clean store environment
Leads operations by initiating, coordinating, and enforcing existing program procedures.
Processing online orders and handling online customers inquiries, products returns, products exchanges and sales.
Job Requirements
Skill Requirements:
Excellent communication skills written and verbal
Polished and professional customer service skills
Team building
Action oriented management skills
Inclusivity
Experience with POS systems
