Activity Reservations Agent
Job Overview
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Date PostedJanuary 22, 2025
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Location
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Wage/Salary$20.50 / hour
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Contact NameJess Sampson
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Open Positions3
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Staff AccommodationYes
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Position DurationSeasonal
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Position TypeFull-Time
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More Ways to ApplyIn-Person
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(More Ways to Apply) Link to Websitebanfftours.com
Job Description
Why This Job Is Cool
You’ll experience the mountains and build memories that last while working in a fun and diverse work environment. You’ll learn about the local area and have lots of interaction with guests from around the world. Our in house training will provide you with the tools to help visitors make the most of their time in the Canadian Rockies.
Term
This is a seasonal position starting early April until mid October.
A Sample of Daily Tasks
Make bookings for sightseeing and activity tours through liaising with customers in the store, via phone or email.
Provide local and tour information to customers through all methods of communication.
Sell retail products.
Liaise with operations / guides on a daily basis and other company departments when required.
Liaise and negotiate with third party tour companies and suppliers when required.
Maintain store cleanliness along with presentation of retail stock and tour information at all times.
All other tasks as requested by supervisor.
Perform cash out procedures accurately.
Provide excellent customer service.
Where to Apply In-Person
Job Requirements
Requirements
Experience in travel/tourism industry
Experience in reservations, sales and/or retail preferred but not essential
Knowledge of the local area
Basic computer knowledge / skills
Highly organized
Ability to multi task and work in a fast paced environment
Strong communication skills
High level of attention to detail
‘Can do’ attitude with a hard working and enthusiastic personality
Able to work both in a team and unsupervised
Ability to handle complaints
Perks & Benefits
What we offer
Competitive wage structure with performance-based advances
Monthly staff events
Staff accommodation
RRSP matching after 3 months
Vacation pay
4 days on, 3 days off schedule, 10 hour shifts
Salary: From $20.50 per hour
