Room Attendant
Job Overview
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Date PostedFebruary 28, 2025
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Location
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Wage/Salary$19 / hour
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Contact NameMarina Martinez
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Open Positions2
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Staff AccommodationYes
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Position DurationPermanent
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Position TypeFull-Time
Job Description
Primary Function: Maintain a high standard of cleanliness in guest rooms and public areas, ensuring all guest requests are handled promptly and courteously. Contribute to a positive guest experience through excellent service and attention to detail.
Duties and Responsibilities:
• Clean and prepare guest rooms, including making beds, replacing linens, removing trash, and refreshing amenities
• Vacuum, mop, dust, and polish furniture and fixtures in rooms and public areas
• Identify and report maintenance needs or safety hazards
• Report and handle Lost & Found items according to hotel procedures
• Manage laundry, garbage, recycling, and cleaning supplies efficiently
• Prepare cleaning equipment and restock carts at the end of each shift
• Support team members in completing shared workloads
• Provide excellent customer service and strive to exceed guest expectations
• Clean and maintain public areas, including staff bathrooms, gym bathrooms, and main lodge bathrooms
• Respond to guest requests promptly and professionally
• Maintain a friendly and courteous demeanor with guests and fellow staff members
• Accurately track work hours by signing in and out each shift
• Present a professional appearance with a clean-shaven face and tidy uniform
• Comply with all safety procedures and protocols
• Perform other duties as assigned by management
Start Date
Job Requirements
Requirements/Experience:
• Previous housekeeping experience preferred but not mandatory
• Exceptional attention to detail and customer service orientation
• Physical ability to stand, bend, and lift up to 30 lbs
• Team player with problem-solving abilities
• Responsible, punctual, and dependable work ethic
• Willingness to work flexible hours in all weather conditions
