Houseperson – MTN House
Job Overview
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Date PostedMarch 4, 2025
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Location
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Wage/Salary$20 / hour
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Contact NameBeth Thompson
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Open Positions1
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Staff AccommodationNo
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Position DurationPermanent
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Position TypeFull-Time
Job Description
About Basecamp
Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore & Banff, Alberta and Revelstoke & Golden, British Columbia. We are a younger and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the mountains.
MTN House by Basecamp is a new luxury property added to the Basecamp Properties portfolio. MTN House has 99 newly renovated hotel rooms, an elevated fine dining restaurant and a Nordic Spa (opening 2025). MTN House represents a luxurious hotel, with all amenities right on location, so all guests can enjoy an experience like no other in the heart of the mountains.
Position Overview
We are looking for a full-time houseperson, under the supervision of the Housekeeping Manager. The houseperson is responsible for assisting Guest Services, Housekeeping and the Laundry Department and making sure all guest needs are meet at a 4-star standard service hotel. There will be some duties that are required to be done daily and others that only are needed on a case-by-case basis.
Location: Canmore
Shifts: Full-time
Wage: $20/hour
Key Responsibilities
– Deliver linens from main laundry to housekeeping storage rooms.
– Assist housekeeping team with the stripping of rooms.
– Assisting the Guest Services and Housekeeping teams with daily tasks.
– Deliver items to guest room upon request of Guest Services.
– Keep towels in common areas well stocked and ensuring dirty towels are delivered to laundry.
– Respond to guest requests for additional amenities/supplies.
– Respond to minor guest maintenance concerns including light bulb replacement, door lock battery replacement, remote control/tv concerns.
– Maintain cleanliness of the main lobby such as public bathrooms, common areas (fireplace, hot tub, elevators, photo booth etc…) and report any deficiencies to the Housekeeping Manager.
Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.
Job Requirements
- 6 months of previous experience in housekeeping or in customer service is preferred.
- Previous 4-star experience an asset.
- Able to work well independently with little supervision and complete work at a 4-star standard.
- Ability to work on your feet for long periods of time including walking, kneeling, bending, lifting, crouching, reaching, and pulling.
- Ability to work under pressure in a fast-paced environment.
- Ability to work in teams if necessary, including sharing tools and equipment.
- Must be able to lift 30lbs.
- Must be able to work varying shifts (weekdays, nights, weekends).
- Able to speak and read the English language proficiently. Additional languages are an asset.
Perks & Benefits
Quarterly gratuity program!
Be part of the fastest growing hospitality brand in Canada.
Health benefits plan.
Employee rates and Family and Friends discount at all Basecamp properties.
We offer competitive wages based on experience.
There is room for advancement in our growing company.
We have a friendly atmosphere.
We believe in working hard and having fun!
