Director of Human Resources

Job Description

WELCOME! The Banff Park Lodge Collection operates 3 hotel properties – Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites. We also operate 2 restaurants – La Terrazza and Crave Mountain Grill. Staff and guests can enjoy our ideal location, close to lively downtown Banff on one side and the peaceful Bow River pathway on the other.

We are proudly committed to creating an inclusive, safe, and equal work environment for all. We understand the importance of having a diverse team. We wish success for all staff members both inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility assistance to applicants upon request. Please submit accommodation requests to hradmin@banffparklodge.com and title “”APPLICATION ASSISTANCE REQUEST”. We thank all candidates for their application.

Wage: The wage for this position is negotiable based on experience.

Location: This is an on-site position. Remote applicants will not be considered.

Are You Ready to Lead with Heart?

This isn’t just HR—You are the heart of our TEAM (Talent, Environment, Atmosphere, and More). Let’s build it together.

JOB OVERVIEW

Reimagine Human Resources: People First, Culture Always

At Banff Park Lodge, we believe our people are the soul of everything we do. We’re searching for a Director of Human Resources who doesn’t just see HR as policies and paperwork—but as a vibrant opportunity to connect, inspire, and lead. This is your chance to shape a workplace where inclusivity thrives, programs spark creativity, and innovation redefines tradition.

If you’re ready to move beyond the status quo, to build an HR strategy that energizes and empowers, this role is your calling.

YOUR MISSION

Foster People Relations and Company Values
– Be the heart of our people strategy, promoting a culture where every team member feels valued, heard, and motivated.
– Build and champion initiatives that celebrate inclusivity, diversity, and collaboration.
– Act as a trusted advisor and advocate for our staff, creating a workplace where individuals and teams flourish.
– Build Programs That Matter

Develop and implement forward-thinking programs for recruitment, onboarding, retention, and development.
– Revamp traditional HR approaches with innovative solutions that resonate with today’s workforce.
– Cultivate wellness, engagement, and professional growth with initiatives that go beyond the basics.
– Lead Health & Safety efforts and work closely with staff, team, and external partners.

Lead and Empower a Team
– Guide, mentor, inspire, and evolve the HR team to achieve excellence and share in the vision for the future.
– Delegate with purpose—empowering your team to own projects, take risks, and grow their expertise.
– Set a standard of leadership that inspires confidence, collaboration, and creativity.

Innovate and Evolve
– Find fresh ways to engage and motivate staff, embracing trends and tools that challenge conventional HR practices.
– Bring a curious, adaptable mindset to solve problems and enhance team member satisfaction.
– Partner with leadership to ensure our HR platforms grow alongside the needs of our team and business.