Bell Desk Attendant
Job Overview
-
Date PostedApril 11, 2025
-
Location
-
Wage/Salary$16.75 - $18.25 / hour
-
Contact NameSavanna Yeager
-
Open Positions1
-
Staff AccommodationYes
-
Position DurationPermanent
-
Position TypeFull-Time
Job Description
Duties include (but are not limited to):
– Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.,
– Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice,
– Greet guests upon arrival and open doors,
– Control in-coming and out-going traffic,
– Correctly identify stored bags,
– Take and retrieve luggage and luggage carts as requested and required,
– Deliver packages to guest rooms or respective departments,
– Being knowledgeable of the Hotel, all its outlets, its layout and services,
– Being knowledgeable of Banff National Park, activities and dining options,
– Provide a high standard of customer service,
– Other tasks as assigned.
Start Date
Job Requirements
Ideal Candidate / Job Requirements:
- Must be legally eligible to work in Canada,
- Has previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.),
- Frequent lifting and/or carrying up to 50lbs,
- Is a capable multi-tasker with keen attention to detail,
- Has a professional and friendly demeanor in person and over the phone,
- Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests.
Perks & Benefits
Employee benefits (subject to change):
-Staff accommodation ranging from $8.00 - $22.00 per day (based on availability),
- Staff rates and friends and family rates at our hotels and restaurants,
- Frequently held staff events,
- Staff Cafeteria serving discounted meals for lunch and dinner daily,
- Health benefits available after 6 months of employment, including life insurance, dental, medical and drug coverage,
- Uniforms supplied (excluding footwear) and free dry cleaning for work attire available,
- Employee Assistant Program, providing free professional counselling sessions,
- Corporate Canoe Club Pass in the summer,
- Use of hotel pool and gym facility (restrictions apply),
- Employee Referral Program,
- And more!