Housekeeping Room Attendant
Job Overview
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Date PostedApril 22, 2025
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Location
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Wage/Salary$19.03 / hour
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Contact NameFatima Noor
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Open Positions2
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Staff AccommodationYes
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Staff Accommodation Link
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Position DurationSeasonal
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Position TypeFull-Time
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More Ways to ApplyIn-Person
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(More Ways to Apply) Link to Websitehttps://www.charltonhospitality.com/current-job-openings
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(More Ways to Apply) Emailhrbanff@innvesthotels.com
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(More Ways to Apply) Phone403-760-6987
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Workplace Inclusion Charter SignatoryN/A
Job Description
THE COMPANY:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
Primary Responsibilities:
Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
Reports needed repairs of unsafe conditions to supervisor.
Responds to requests from guests, supervisors or management in a timely and efficient manner.
Maintains linen cart and supplies neat and organized to department standards.
Maintains security of equipment, keys and supplies issued each day.
Reports and logs lost and found articles to supervisor.
Follows procedures for standard cleaning and self-inspecting program.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Start Date
Where to Apply In-Person
Job Requirements
Qualifications:
Education/ Experience: Basic reading, writing and math skills, is preferred. No experience necessary.
Certification and/or License Requirement: None.
Perks & Benefits
• Staff Accommodation: We offer some of the most premium staff housing units in Banff to our team. Our male staff accommodation is located in the Rocky Mountain Coop, overlooking the beautiful Bow River. Each unit is fully furnished with kitchen appliances, furniture and a maximum of two tenants. Our female staff accommodation is located on Otter St, located near hiking trails on Tunnel Mountain. Each unit is fully furnished with kitchen appliances, furniture and a maximum of four tenants.
• Food & Beverage Discounts: Team members are entitled to a 30% discount on all food served in the Evergreen Restaurant with dining reservations for themselves and their guests.
• Uniforms: We provide every team member with a proper uniform and offer free dry cleaning for all Managers.
• Ski Pass Discounts: We offer a deeply discounted ski passes (Sunshine, Lake Louise & Ski Big 3) to our team members with a purchase plan option to spread the cost of the pass over several pay period deductions.
• Banff Canoe Club Summer Boating Pass: We provide a 2 hour canoe pass to the Banff Canoe Club to our team members free of charge. The pass is available to staff through a sign-out program so fair share of the pass is provided.
• Shared Blue Cross Health Benefits: A comprehensive health insurance plan encompassing both health and dental coverage.
