Activity Reservation & Rentals Agent
Job Overview
-
Date PostedDecember 16, 2024
-
Location
-
Wage/Salary$19 / hour
-
Contact NameZena Williams
-
Open Positions1
-
Staff AccommodationYes
-
Wage DetailsPlus Commission
-
Position DurationPermanent
-
Position TypeFull-Time
-
More Ways to ApplyEmail
-
(More Ways to Apply) Emailoffice@banffadventures.com
-
(More Ways to Apply) Phone403 762 4554
Job Description
Are you an enthusiastic and adventurous individual ready to help others experience the beauty of the Rockies? At Banff Adventures, we specialize in curating unforgettable itineraries for visitors, along with offering a diverse range of winter rentals.
Who We’re Looking For:
We’re seeking passionate team members with a background in sales or customer service. If you love engaging with people and sharing your enthusiasm for the outdoors, you’ll thrive in this role! This position involves equipment rentals, so a willingness to be hands on is essential.
Responsibilities
Provide exceptional customer service to guests seeking activity reservations and rentals.
Utilize sales skills to promote and upsell activities and packages.
Assist guests with inquiries, bookings, and resolving any issues or concerns promptly.
Maintain a positive and professional attitude while interacting with guests and colleagues.
Collaborate with team members to ensure smooth operations and guest satisfaction.
Why Work with Us?
Adventure Awaits: Enjoy complimentary access to our tours, activities and rentals. In the summer months, you will also enjoy free rentals of canoes, kayaks, and stand-up paddleboards from our sister company, The Banff Canoe Club.
Location: You’ll be working in our vibrant Banff store located in the Bison Courtyard, 211 Bear Street, Banff.
Commitment: We are looking for a full-time activity agent, ideally someone that is willing to commit until September 2025.
Staff Accommodation: Housing is potentially available with this position in downtown Banff.
If you’re ready to embark on a rewarding journey with us, apply today
Start Date
Where to Apply In-Person
Job Requirements
Minimum of 1 year customer service required
Minimum of 1 year in sales preferred
Rentals experience is a bonus
Commitment to job role until at least September 2025
Perks & Benefits
Staff Socials
Familiarization trips
Winter and Summer Rentals
Store discount
