Rental Sales & Service Agent

by Avis Budget Group Banff

Sales & Services
Banff
$17 / hour
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Job Overview

  • Date Posted
    April 7, 2026
  • Location
    Banff
  • Wage/Salary
    $17 / hour
  • Contact Name
    Deep Thakkar
  • Open Positions
    2
  • Staff Accommodation
    No
  • Position Duration
    Permanent, Temporary, Seasonal
  • Position Type
    Full-Time, Part-Time, Casual
  • More Ways to Apply
    In-Person, Email
  • (More Ways to Apply) Email
    avis.banff@gmail.com

Job Description

WORK WHERE THE WORLD COMES TO YOU

Every day in Banff brings customers from across the globe — road trips, ski trips, honeymoons, and once-in-a-lifetime adventures. As a Rental Sales & Service Agent, you’re not just handing over keys — you’re setting the tone for their entire trip.

This role is fast-paced, customer-facing, and sales-driven, perfect for someone who thrives under pressure and enjoys responsibility.

Responsibilities

Be the first point of contact at the counter, on the phone, and via email
Create, modify, and manage vehicle reservations using rental software
Upsell & cross-sell vehicles, protection products, and upgrades
Perform vehicle inspections (cleanliness & damage checks)
Track fleet movement and availability in a high-volume environment
Maintain security of vehicles, keys, and office equipment
Communicate efficiently via text, calls, and email
Resolve customer concerns professionally while keeping transactions moving

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Start Date
April 15, 2026
Where to Apply In-Person
317 Banff Ave, Inside Cascade Mall
Job Requirements

WHAT WE’RE LOOKING FOR

Strong communication & customer service skills
Sales-oriented mindset (confidence recommending upgrades is essential)
Detail-focused — accuracy matters with vehicles, contracts, and customers
Able to stay calm and organized in busy, fast-changing situations
Comfortable working independently or as part of a team
Basic computer skills (booking systems, email, data entry)
Valid driver’s license with a good driving record
Willingness to work weekends & holidays (non-negotiable in Banff)

Perks & Benefits

WHAT WE OFFER

Competitive hourly wage
Flexible scheduling
Employee discounts
On-site parking
Stable hours in a year-round tourist market
Priority consideration for local Banff applicants

English Fluency
Intermediate
Workplace Address
317 Banff Ave (Inside Cascade Mall) Banff, AB T1L 1A2

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