Front Desk Agent – Juniper Hotel & Bistro
Job Overview
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Date PostedMarch 25, 2025
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Location
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Wage/Salary$19 / hour
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Contact NameRohit Makhija
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Open Positions1
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Staff AccommodationYes
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Wage DetailsPlus Commission
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Position DurationPermanent
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Position TypeFull-Time
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More Ways to ApplyOnline
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(More Ways to Apply) Link to Websitehttps://arctosbanff.ca/careers/
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(More Ways to Apply) Emailrmakhija@thejuniper.com
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Workplace Inclusion Charter SignatorySilver
Job Description
The Juniper Hotel offers boutique hospitality in a unique setting, surrounded by nature but only moments away from downtown Banff. We offer 52 guest rooms, authentically warm hospitality, and some of the best views in the valley. Our small, friendly team are committed to connecting our guests with Banff National Park and all the adventures it offers.
The Front Desk Agent is the welcoming face of the Juniper Hotel, providing exceptional customer service and ensuring an effortless check-in and check-out experience. This role involves managing reservations, assisting guests with their inquiries, and collaborating with other departments to uphold a remarkable standard of hospitality. The ideal candidate embodies professionalism, friendliness, and attention to detail, with strong communication and problem-solving skills that create memorable experiences for every guest.
The Juniper Hotel & Bistro is part of Arctos & Bird, an independent, local company with a purpose: to inspire guests, uplift our communities and nurture our environment.
Belonging is one of our core values. We believe diversity is strength and welcome people from different backgrounds with open hearts. We create space for people to be their authentic selves and feel accepted in our community. We seek new team members with a wide range of experiences and are committed to eliminating barriers for applicants from equity seeking groups. If we can support you with accommodations during the application and hiring process, please reach out to human resources at hr@arctosbanff.ca.
Start Date
Where to Apply In-Person
Job Requirements
KEY SKILLS & EXPERIENCE:
Completion of an apprenticeship program or a college program in hospitality or hotel management or similar preferred.
Experience working in the Bow Valley is an asset.
One year experience as a Hotel Front Desk Agent.
Strong work ethic and positive team attitude.
A commitment to providing great guest service with a smile.
Perks & Benefits
WE OFFER:
Competitive Wages & Benefits
Hotel, Restaurant and Bakery Discounts
Affordable Onsite Staff Accommodation
Summer Bonus
Healthy Living Allowance
Team Events & Activities
