Campground Attendant Supervisor

Job Description

About Basecamp Properties
Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.

Sundance by Basecamp is a glamping experience in trapper’s tents and tipis in the heart of Kananaskis Country, overlooking the Kananaskis river. The Campground runs from mid-May to around mid-October.

Position Overview
We are looking for a full-time seasonal Campground Attendant Supervisor that will take care of the overall day to day tasks around the campground.

Wage: $18-$19
Seasonal: Start beginning of May till Late September/Mid October

Key Responsibilities
– Enforce all the rules and polices at the front desk.
– Provide feedback from the staff to management.
– Organize the front desk.
– Work with General Manager and Maintenance Manager to make improvements.
– Handle phone duties and be on-call for overnight shifts (occasionally).
– Respond to online reviews and emails in a timely manner.
– Assist with month-end inventory processes.
– Work with General Manager and Maintenance Manager to make improvements.
– Be proficient with Webrez and shift4 to help when the General Manager is away.
– Educate visitors on campground rules; walk the campground and enforce all campground rules including but not limited to pet regulations, wildlife, enforcement of quiet hours, enforcement of checkout time.
– Assist in the Trading Post store with reservation, guest requests, stocking shelves, and processing sales.
– Report all violations of rules to your supervisor/manger.
– Provide housekeeping to all Trappers Tents and Tipis to ensure it is guest ready and to standard.
– Clean sites of debris and rake upon guest departure.
– Be visible and available to answer questions and help guests.
– Cleaning and maintaining campsites, day use areas, and all public areas of the property.
– Basic landscaping duties including raking and trimming of branches, etc.
– Maintaining food waste bins and picking up litter around all areas of campground.
– Maintenance of washroom facilities which includes sweeping and cleaning the outhouses.

Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.