Reservations and Office Assistant
Job Overview
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Date PostedSeptember 23, 2026
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Location
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Wage/Salary$19 - $22 / hour
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Contact NameAriane Brouillette
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Open Positions1
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Staff AccommodationNo
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Position DurationPermanent
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Position TypeFull-Time
Job Description
Join a team that helps people experience the mountains.
For nearly 50 years, Yamnuska Mountain Adventures has been one of North America’s leading mountain guiding and instruction companies. We offer climbing, hiking and skiing courses, as well as expeditions throughout Western Canada and around the world. Our programs provide challenging, rewarding and memorable experiences for clients of all levels, from first-time participants to experienced mountain enthusiasts.
We are looking for a Reservations & Office Assistant to join our team. This is an excellent opportunity for someone who combines strong customer service skills with an interest in mountain activities and enjoys working in a dynamic, fast-paced office environment.
The Role
As a Reservations & Office Assistant, you will play an important role in supporting our clients and office operations. You will help clients find the right programs, manage reservations and inquiries, and provide friendly, knowledgeable service from their first point of contact with Yamnuska Mountain Adventures.
The successful candidate will be comfortable balancing customer service, administrative responsibilities and day-to-day office tasks while maintaining a high level of organization and attention to detail.
About the Position
Job Type: Full-time, year-round
Hours: 40 hours per week
Location: In person
Start Date: Flexible, with a target start date of October 26
Schedule: Weekend shifts may be required
Language: English required; French preferred
If you are passionate about the outdoors, enjoy working with people and are looking for an opportunity to be part of a respected mountain guiding company, we would be pleased to hear from you.
Interested applicants please apply at ariane.brouillette@yamnuska.com
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Start Date
Where to Apply In-Person
Job Requirements
Qualifications & Experience
We are looking for someone who has:
Strong customer service skills and experience
Previous sales or reservations experience; experience in the tourism industry is an asset
Excellent verbal and written communication skills
Strong computer skills, including working knowledge of Microsoft Word, Excel, Outlook and Google Chrome
An interest in and knowledge of mountain activities and outdoor recreation
Familiarity with local climbing, hiking, skiing and backcountry destinations is an asset
The ability to work independently while also contributing effectively as part of a team
Strong organizational skills and attention to detail
A positive, professional and approachable manner
Bilingual English/French language skills are preferred
Perks & Benefits
Casual dress
Company events
Extended health care
Paid time off
Store discount