Reservations and Office Assistant

$19 - $22 / hour
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Job Overview

  • Date Posted
    September 23, 2026
  • Location
  • Wage/Salary
    $19 - $22 / hour
  • Contact Name
    Ariane Brouillette
  • Open Positions
    1
  • Staff Accommodation
    No
  • Position Duration
    Permanent
  • Position Type
    Full-Time

Job Description

Join a team that helps people experience the mountains.
For nearly 50 years, Yamnuska Mountain Adventures has been one of North America’s leading mountain guiding and instruction companies. We offer climbing, hiking and skiing courses, as well as expeditions throughout Western Canada and around the world. Our programs provide challenging, rewarding and memorable experiences for clients of all levels, from first-time participants to experienced mountain enthusiasts.

We are looking for a Reservations & Office Assistant to join our team. This is an excellent opportunity for someone who combines strong customer service skills with an interest in mountain activities and enjoys working in a dynamic, fast-paced office environment.

The Role
As a Reservations & Office Assistant, you will play an important role in supporting our clients and office operations. You will help clients find the right programs, manage reservations and inquiries, and provide friendly, knowledgeable service from their first point of contact with Yamnuska Mountain Adventures.

The successful candidate will be comfortable balancing customer service, administrative responsibilities and day-to-day office tasks while maintaining a high level of organization and attention to detail.

About the Position
Job Type: Full-time, year-round

Hours: 40 hours per week

Location: In person

Start Date: Flexible, with a target start date of October 26

Schedule: Weekend shifts may be required

Language: English required; French preferred

If you are passionate about the outdoors, enjoy working with people and are looking for an opportunity to be part of a respected mountain guiding company, we would be pleased to hear from you.

Interested applicants please apply at ariane.brouillette@yamnuska.com

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Start Date
October 26, 2026
Where to Apply In-Person
56 Lincoln Park suite 202 Canmore T1W3E9
Job Requirements

Qualifications & Experience
We are looking for someone who has:

Strong customer service skills and experience

Previous sales or reservations experience; experience in the tourism industry is an asset

Excellent verbal and written communication skills

Strong computer skills, including working knowledge of Microsoft Word, Excel, Outlook and Google Chrome

An interest in and knowledge of mountain activities and outdoor recreation

Familiarity with local climbing, hiking, skiing and backcountry destinations is an asset

The ability to work independently while also contributing effectively as part of a team

Strong organizational skills and attention to detail

A positive, professional and approachable manner

Bilingual English/French language skills are preferred

Perks & Benefits

Casual dress

Company events

Extended health care

Paid time off

Store discount

English Fluency
Advanced
Workplace Address
56 Lincoln Park, suite 202, Canmore T1W3E9