Occupancy Support & Service Technician

Job Description

Occupancy Support & Service Technicians are responsible for preparing, finalizing, and testing newly constructed homes for occupancy. They will conduct homeowner walk-throughs and address any deficiencies identified, as directed by the Client Care Manager.
DUTIES

The duties of this position include, but are not limited to:
Pre-Occupancy – Home Detailing
• Inspect suites and prepare a detailed inspection form, identifying any repairs and touch-ups required
• Complete the repair of any noted deficiencies or coordinate the repairs with the contractor if required
• Liaison with Superintendent to confirm final coordination
• Install and test appliances.
• Test & confirm proper operation of all plumbing, electrical & HVAC systems.
• Caulking of all relevant areas
• Work to tight schedules
• Ensure overall functionality, readiness & cleanliness of suite for occupancy
• Communicate any major issues with Client Care Manager
• The goal is to turn over the home with “0” deficiencies.
Occupancy
• Liaison with council prior to occupancy
• Work with the Client Care Administrator to complete scheduled walk-throughs
• Educate new homeowners on the operation & controls for HVAC systems and understanding their new home warranty coverage.
After Occupancy – Deficiencies
• Complete any deficiencies as noted on “Occupancy Walk-Thru” or coordinate with the required contractor.
• Complete any “After Occupancy” repairs as directed by the Client Care Manager
• Communicate with Client Care Administrator the schedule and/or status of repairs
• Educate Homeowners on proper maintenance of home.
• Review and ensure proper operation of mechanical systems
Service Work
• Perform maintenance work on HVAC systems such as fan coils, heat recovery ventilators, in-slab heating and humidifiers in individual homes.
• Perform work for condominium boards by way of checking main mechanical rooms and holistic building systems and reporting issues to the Client Care Manager.
• Work with our Spring Creek Vacations division to diagnose/repair damaged or nonfunctional components in vacation homes in a timely manner.
• Assist trades with repairs to buildings or building HVAC systems.
General
• Work in a safe manner consistent with Spring Creek’s Health & Safety program
• Work with Spring Creek Staff & Contractors to ensure a safe work site