Snow School Supervisor
Job Overview
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Date PostedSeptember 23, 2026
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Location
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Wage/Salary$22 - $28 / hour
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Contact NameLeo Carey
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Open Positions1
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Staff AccommodationYes
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Position DurationSeasonal
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Position TypeFull-Time
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More Ways to ApplyOnline
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(More Ways to Apply) Link to Websitehttps://skircr.startdate.ca/#/
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(More Ways to Apply) Emaillcarey@skinakiska.com
Job Description
Oversee the day-to-day operations of the ski school, ensuring a safe, organized, and high-quality experience for guests and staff. Support and supervise instructors and guest services teams, manage daily lesson operations and scheduling, respond to guest needs and concerns, and ensure programs run efficiently in a fast-paced mountain environment. Serve as a key point of contact between the ski school, resort departments, guests, and instructors while providing leadership, operational support, and exceptional customer service throughout the winter season.
You will work closely with the department supervisors and management on a day to day basis. You need to be able to switch naturally between working independently on tasks to taking direction when appropriate. Our culture and working environment in the snow school is what makes work enjoyable for the whole team. Your responsibility as a supervisor is to lead by example and help support this process consistently throughout the season.
This is a dynamic role in a mountain environment where priorities can shift throughout the day. While strong organization and supervisory skills are important, the ability to adapt to changes in weather, bookings, staffing, technology, and guest needs is equally valuable. The ideal candidate is comfortable adjusting plans, solving problems as they arise, and maintaining a positive and professional approach when circumstances change.
Start Date
Job Requirements
- Previous experience in ski school operations, guest services, hospitality, or a similar supervisory environment.
- Strong leadership and interpersonal skills, with the ability to support and motivate a diverse team.
- Strong knowledge of ski school programs, lesson operations, resort procedures, and guest service standards.
- Excellent communication skills and the ability to communicate effectively with guests, instructors, and resort departments.
- Strong organizational and time-management skills, with the ability to manage changing priorities in a fast-paced mountain environment.
- Confident decision-making and problem-solving skills, particularly when responding to operational challenges, guest concerns, weather changes, or last-minute adjustments.
- Ability to oversee daily lesson operations, including scheduling, meeting locations, guest flow, and operational readiness.
- Commitment to maintaining high standards of safety, professionalism, and guest experience.
- Ability to handle escalated guest concerns with discretion, professionalism, and a solutions-oriented approach.
- Comfortable using booking, scheduling, point-of-sale, communication, and other administrative systems.
- Ability to work independently while collaborating effectively with other resort departments and leadership.
- Previous ski instruction or industry experience is an asset.
- Current or previous professional ski certification is an asset.
Perks & Benefits
- Free season pass to RCR resorts - Nakiska, Fernie, Kimberley, Kicking Horse
- Reciprocal free tickets exchange programs with Lake Louise, Sunshine Village
- Reciprocal free but limited exchange programs with other resorts such as Revelstoke, Panorama, Big White, Whitewater, Whitefish, Castle.
- Staff discounts in the resort for food and beverage, retail, rentals
- Free lessons in snow school
- Free training towards becoming an instructor if you want to!
