Operations Administrator

by Lake Louise Ski Resort and Summer Gondola

Office & Administration
Lake Louise
$22.46 / hour
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Job Overview

  • Date Posted
    October 1, 2026
  • Location
    Lake Louise
  • Wage/Salary
    $22.46 / hour
  • Contact Name
    Human Resources
  • Open Positions
    1
  • Staff Accommodation
    Yes
  • Position Duration
    Permanent
  • Position Type
    Full-Time

Job Description

Job Responsibilities:

Phone reception, front desk greeting duties & radio communication
Attend management meetings, take and distribute minutes
Manage vehicle accident reports, driver’s list and supporting documentation, fuel cards, snowmobile & quad exams, helmet and ski/snowboard compliance, locker rooms, third party contractor agreements, winter staff vouchers, building permits, purchase orders, payment requests, vehicle passes, and assist with other operations administrative tasks as required
Prepare weekly reports, project and data tracking tools, phone and radio lists
Administration including development and distribution checklists, charts, templates and correspondence
Efficiently organize the Operations’ department paper and digital documents & records
Maintenance of office area, scheduling of a cleaner for the operations Office area and re-stocking office cleaning supplies
Occasionally coordinate tasks for light duty employees
Maintain good inter-departmental relations and communication
Occasionally provide transportation for guests; Skoki Runs, Injured Guests, or Upper Mountain Evacuations (Valid Class 4 License is an asset)
Write/Update Policies and Procedures as necessary
Manage reports, users, missing alert notifications, train, teach, and troubleshoot our Risk Management Program – Edge Auditor
Provide Back-up support to other departments throughout winter busy periods
Data Entry and administration of the Computerized Maintenance Management Software (CMMS)
Assist Project Managers with the preparation of project documentation including, Parks Canada submissions, project cost tracking, contractor required documentation
Summer Dispatch: daily radio communication for lift opening and closing, extreme weather, wildlife monitoring and all other urgent/emergency situations
– Daily reporting in Edge Auditor, keeping track of wildlife in spreadsheets
– Ability to prioritize duties, keen attention to detail, and teamwork with managers is vital
– Accident legal paperwork and patient transport
– Back up support for Dispatch in winter

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Job Requirements

Job Requirements/Qualifications:

Must be computer literate and have intermediate to strong Microsoft Suite experience (Outlook, Excel, Word) to create advanced spreadsheets and correspondence
A positive attitude, friendly personality, excellent written and verbal communication skills
Must have excellent organizational skills and an ability to meet timelines and changing priorities
Able to speak clearly over the radio; radio communication experience is preferred
Able to work both as a team member and independently; self-motivated and efficient
Able to prioritize and work well under pressure with little to no supervision
Valid Class 5 AB driver’s license (or provincial/international equivalent) with clean driving record (abstract/3 year claims experience letter must be provided during the interview process)
Class 4 License preferred
Follow all LLSA policies and procedures
Adhere to LLSA grooming policy at all times
Knowledge of the Lake Louise Ski Area is an asset
Accounting/budgeting experience an asset

Perks & Benefits

At present some of our Winter Employee Perks include:

LLSR lift pass (valued at approx. $1,600)
Reciprocal discounts with other ski resorts
Free group lessons and discounted private lessons through snow school
Free LLSR recreational opportunities including tubing and sightseeing gondola rides
Free employee transportation from Lake Louise, Banff and Canmore
Food and Beverage discounts at designated cafeterias and restaurants
Friend and Family discounted day passes
Retail, Rental and Repair discounts
Staff rates at Skoki Backcountry Lodge
Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
Employee recognition programs
Long Service Award programs
Opportunity for educational growth and development
Optional subsidized staff housing for full-time employees
Staff events, activities, and team building events throughout the season
RRSP matching contribution depending on length of service
Extended health care plan depending on length of service
Year-round employees may be eligible for spousal and family passes

English Fluency
Advanced

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