Public Area HousePerson
FilledJob Overview
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Date PostedMay 20, 2026
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Location
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Wage/Salary$19.60 / hour
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Contact NameFatima Noor
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Open Positions2
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Staff AccommodationYes
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Position DurationPermanent
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Position TypeFull-Time
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More Ways to ApplyIn-Person
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(More Ways to Apply) Link to Websitehttps://banffcollectionbyinnvest.com/careers/
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(More Ways to Apply) Emailhrbanff@innvesthotels.com
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(More Ways to Apply) Phone4037606987
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Workplace Inclusion Charter SignatoryN/A
Job Description
THE COMPANY:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
ACTIVITIES:
The duties and responsibilities for the Houseperson include, but are not limited to the following:
· Thorough and complete cleaning requirements on all guest floors, public washroom, elevators, stairwells, and interior/exterior public areas, fitness room/showers as set by efficiency standards of the hotel.
· Carpet Shampooing and deep cleaning.
· Ensure security standards are practiced, to protect guest’s and employee’s privacy and belongings.
· Follow hotel policies in relation to key control, and the security of hotel property, including linens, supply carts, vacuums and storage rooms.
· Meet and exceed guest and co-worker expectations by providing exemplary service and teamwork.
· Ensure all guests receive prompt attention, providing value-added service by doing whatever is reasonable and possible to exceed guest expectations.
· Assist with inventories and help prevent waste and misuse of guest and cleaning supplies and equipment.
· Assist room attendants in order to have a smooth operation. Remove all garbage, soiled linen and dirty food trays from corridors in a prompt manner.
· Adhere to all hotel policies and procedures, and follow procedures listed in shift checklists.
· Clean corridors and vents.
· Strip rooms.
· Wash floor and windows.
· Responds to Front desk calls, assisting in checking rooms, luggage delivery and guest special request.
· Communicates with MOD and co-workers regarding product/ service deficiencies, equipment, safety problems, etc.
· Maintains pool and fitness room supplies of towels.
Start Date
Where to Apply In-Person
Job Requirements
COMPETENCIES WE ARE SEEKING:
· Considerable amount of walking
· Lifting
· Pulling
· Pushing
· Operate cleaning equipment
· Reaching heights of approximately 6 ft and depths of 2-½ -3 ft.
· Exposure to heat, steam, smoke, cold.
· Must have high level of mobility/flexibility in space provided.
· Ability to lift and carry a weight of approximately 20 pounds.
· Flexible and energetic with the ability to work under pressure during busy times.
· Literacy skills – reading, writing, and oral.
· Outstanding organizational, time management, and interpersonal skills.
· Work well independently and in a team environment with minimum supervision.
· Self-motivated, honest, creative, capable of working in a team environment.
· Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays.
Perks & Benefits
• Staff Accommodation: We offer some of the most premium staff housing units in Banff to our team. Our male staff accommodation is located in the Rocky Mountain Coop, overlooking the beautiful Bow River. Each unit is fully furnished with kitchen appliances, furniture and a maximum of two tenants. Our female staff accommodation is located on Otter St, located near hiking trails on Tunnel Mountain. Each unit is fully furnished with kitchen appliances, furniture and a maximum of four tenants.
• Food & Beverage Discounts: Team members are entitled to a 30% discount on all food served in the Evergreen Restaurant with dining reservations for themselves and their guests.
• Company Benefits Plan after 3 months of service.
• Uniforms: We provide every team member with a proper uniform and offer free dry cleaning for all Managers.
• Ski Pass Discounts: We offer a deeply discounted ski passes (Sunshine, Lake Louise & Ski Big 3) to our team members with a purchase plan option to spread the cost of the pass over several pay period deductions.
• Banff Canoe Club Summer Boating Pass: We provide a 2 hour canoe pass to the Banff Canoe Club to our team members free of charge. The pass is available to staff through a sign-out program so fair share of the pass is provided.